“ The differentiating factor between effective non-profit organizations and those that
struggle to find their way in these complex times is the quality of the interaction between
the board and the executive. It has to be focused and strategic. BoardSteps
provides a framework for organizations to structure the necessary dialogue regarding
what the work of the organization is, and who is accountable for ensuring success. ”

Michael K. Durkin, President
Mile High United Way, Denver, Colorado

“ Tough financial times and increased press and public scrutiny of nonprofits has put new
pressure on board members. Joann Burstein’s practical guide eases the pressure by
making the complex responsibilities of boards of directors easy to understand and easy
to put into practice for new and veteran board members alike. ”

Pat Read, former Executive Director
Colorado Association of Nonprofit Organizations

"BoardSteps offers a new way to consider the functions of the nonprofit Board of Directors.
Boards tend to focus on results and resources. Too often, however, they neglect the power of
strong or weak board relationships to influence organizational success. Burstein brings this
function to the surface in a simple framework that helps boards understand their governance
responsibilities. In this era of increased emphasis on board accountability, BoardSteps
is a useful tool for boards that offers clarity about their crucial role."

Janet Unger, Unger Consulting Services
Philadelphia, Pennsylvania